Compassionate Home Health Care

Policy Purpose
Better Choice Home Care values its users’ privacy. This Privacy Policy (“Policy”) will help
you understand how we collect and use personal information from those who visit our website
or make use of our online facilities and services, and what we will and will not do with the
information we collect. Our Policy has been designed and created to ensure those affiliated
with Better Choice Home Care of our commitment and realization of our obligation not
only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make
sure that you are up to date with the latest changes, we advise you to frequently visit this page.
If at any point in time Better Choice Home Care decides to make use of any personally
identifiable information on file, in a manner vastly different from that which was stated when
this information was initially collected, the user or users shall be promptly notified by email.
Users at that time shall have the option as to whether to permit the use of their information in
this separate manner.

This Policy applies to Better Choice Home Care and it governs any and all data collection
and usage by us. Through the use of https://betterchoicehomecare.net, you are therefore
consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by
companies that Better Choice Home Care does not control, nor by individuals not employed
or managed by us. If you visit a website that we mention or link to, be sure to review its
privacy policy before providing the site with information. It is highly recommended and
suggested that you review the privacy policies and statements of any website you choose to
use or frequent to better understand the way in which websites garner, make use of and share
the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if

you elect not to do so, we reserve the right not to register you as a user or provide you with any

services. This website collects various types of information, such as:

• ·Voluntarily provided information which may include your name, address, and email address which may be used when you purchase services and to deliver the services you have requested.
• ·Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, Better Choice HomeCare may have the occasion to collect non-personal

anonymous demographic information, such as age, gender, household income, as well as the

type of browser you are using, IP address, or type of operating system, which will assist us in

providing and maintaining superior quality service.

Better Choice HomeCare may also deem it necessary, from time to time, to follow websites
that our users may frequent to gleam what types of services and products may be the most
popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and
willingly provide to us by way of surveys, completed membership forms, and emails. It is the
intent of this site to use personal information only for the purpose for which it was requested,
and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• ·To better understand your needs and provide you with the services you have requested;
• ·To fulfill our legitimate interest in improving our services and products;
• ·To send you promotional emails containing information we think you may like when we have your consent to do so;
• ·To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
• ·To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time
we retain said information will be determined based upon the following criteria: the length of
time your personal information remains relevant; the length of time it is reasonable to keep
records to demonstrate that we have fulfilled our duties and obligations; any limitation periods
within which claims might be made; any retention periods prescribed by law or recommended
by regulators, professional bodies or associations; the type of contract we have with you, the
existence of your consent, and our legitimate interest in keeping such information as stated in
this Policy.

Use of Information Collected
Better Choice Home Care does not now, nor will it in the future, sell, rent or lease any of its
customer lists and/or names to any third parties.

Better Choice Home Care may collect and may make use of personal information to assist
in the operation of our website and to ensure delivery of the services you need and request. At
times, we may find it necessary to use personally identifiable information as a means to keep
you informed of other possible products and/or services that may be available to you from
https://betterchoicehomecare.net,.

Better Choice Home Care may also be in contact with you with regards to completing
surveys and/or research questionnaires related to your opinion of current or potential future
services that may be offered.

Disclosure of Information
Better Choice HomeCare may not use or disclose the information provided by you except
under the following circumstances:

• · as necessary to provide services or products you have ordered;
• · in other ways described in this Policy or to which you have otherwise consented;
• · in the aggregate with other information in such a way so that your identity cannot
• reasonably be determined;
• · as required by law, or in response to a subpoena or search warrant;
• · to outside auditors who have agreed to keep the information confidential;
• · as necessary to enforce the Terms of Service;
• · as necessary to maintain, safeguard and preserve all the rights and property of Better Choice Home Care. 

Non-Marketing Purposes
Better Choice HomeCare greatly respects your privacy. We do maintain and reserve the
right to contact you if needed for non-marketing purposes (such as bug alerts, security
breaches, account issues, and/or changes in Better Choice HomeCare products and
services). In certain circumstances, we may use our website, newspapers, or other public
means to post a notice.

Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to Marvin@betterchoicehc.com. If you wish
to unsubscribe or opt-out from any third-party websites, you must go to that specific website
to unsubscribe or opt-out. Better Choice HomeCare will continue to adhere to this Policy
with respect to any personal information previously collected.

Links to Other Websites
Our website does not contain links to affiliate and other website. Better Choice HomeCare
does not claim nor accept responsibility for any privacy policies, practices and/or procedures of
other such websites. Therefore, we encourage all users and visitors to be aware when they leave
our website and to read the privacy statements of every website that collects personally
identifiable information. This Privacy Policy Agreement applies only and solely to the
information collected by our website.

Security
Better Choice HomeCare takes precautions to protect your information. When you submit
sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (e.g. name, phone number) that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon
in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect
your information offline. Only employees who need the information to perform a specific job
(for example, billing or customer service) are granted access to personally identifiable
information. The computers and servers in which we store personally identifiable information
are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized
access, disclosure or modification of the user’s personal information under our control.

Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then
you should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that
you agree and acceptance of such changes.

SMS Consent: SMS consent or phone numbers are not shared for the purpose of SMS with third parties
or affiliates. To opt-in Better Choice HomeCare will be providing verbal agreement or written
agreement by the checked box located on the contact section. If you wish to opt-out at any time please
email us at Marvin@betterchoicehc.com.

 Help

If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at Marvin@betterchoicehc.comor contact us at 571-695-2968

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.

Email: Marvin@betterchoicehc.com
Telephone Number: 571-695-2968

SMS Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to conversational customer care and account notifications, 

3. Message Frequency
 

Message frequency may vary depending on the type of communication.
 

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
 

5. Opt-In Methods
 

I am verbally asking the customer for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates, such as support ticket confirmations, service notifications, or follow-ups, directly to their mobile device. By obtaining verbal consent, we ensure the customer is aware of and agrees to receive messages via SMS, in compliance with communication and privacy guidelines.
 

6. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at Marvin@betterchoicehc.com .

7. Help

If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at Marvin@betterchoicehc.com or contact us at 571-695-2968

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy Marvin@betterchoicehc.com  page.
• Message frequency may vary depending on service.

For Subscriber Opt-in and Opt-out messaging, here is the sample for Opt-in message:
 

Thank you for opting into SMS messaging from Better Choice Home Care. Message & data rates may apply; Messaging frequency may vary. Reply STOP to opt-out; Reply HELP for support or visit https://betterchoicehomecare.net.